Forms • Help Desk SPF

Help Desk SPF

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Employee Name*
Today's Date*
How many new request came in the past 7 days? (Sat - Friday)
How many request were closed the past 7 days? (Sat - Friday)
List any requests older than 7 days? Who's does it belong to? Date of last updates from tech?
Are you having problems getting techs to update/close their tickets?
Any Accomplishments / Setbacks / Goal for next meeting (accountability)
Do you need Norm to get involved with any tickets?*
Anything you need to discuss with Norm?

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